Agentka FBI Gracie Hart je postala slavna, ko je na lepotnem tekmovanju rešila eno izmed tekmovalk. Sedaj FBI želi, da postane njihov 'medijski obraz', med drugim tudi na pogovornih oddajah. Dodelijo ji celo stilista in osebnega varnostnika. Ko ugrabijo lepotno kraljico Cheryl Frazier, s katero se je Gracie spoprijateljila med svojo prejšnjo nalogo, jo FBI pošlje v Las Vegas. Vendar Gracie opazi, da preiskava nikamor ne napreduje, in se odloči, da bo morala ukrepati sama.
Because of the notoriety she gained from the Miss United States pageant, Gracie Hart's life as an undercover FBI agent is over. In addition, Agent Eric Matthews broke off their relationship which she did not take well. Begrudgingly on the advice her boss Director Harry McDonald, Gracie decides to become the FBI's media relations officer. Ten months later with the assistance of style coach Joel Meyers and a best selling book behind her about her experience, Gracie becomes a designer-clad media darling and the made-up face of the FBI. The new Gracie is the exact opposite of Agent Sam Fuller, a woman who, like Gracie before her pageant experience, has deep seated anger issues. The two do not get along, but that doesn't stop McDonald from assigning Sam to be Gracie's bodyguard. The two are sent to Las Vegas when Gracie's friend, reigning Miss United States Cheryl Frasier, and the long time Miss United States pageant host Stan Fields are kidnapped there. At the FBI's Las Vegas field office, Assistant Director Walter Collins wants Gracie solely to be the media spokesperson on the case, but Gracie wants to be back in the field, especially when she uncovers some leads Collins dismisses. Despite their antagonistic relationship, Gracie and Sam have to work together to follow these leads. Along with them are Joel and insecure FBI Agent Jeff Foreman, the foursome who in addition to finding Cheryl and Stan, have to elude Collins' other agents, Collins who wants Gracie and Sam back on a plane to New York and who wants the glory of solving the case for himself.